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The BA-1000-A is the ultimate telephone answering device. It
not only replaces your expensive answering service, but does a much better job
also! Lets face it, most answering services are understaffed during peek call
periods. The results are not good: some calls don't get answered until the 5th
or 6th ring, and worst? most callers hear the familiar greeting; "Dr. Smith's Office
please HOLD.". Have you ever gotten inaccurate information from your
answering service? Well if you have you're not alone. When the answering service
gets an urgent call, how many calls do they make trying to contact you? Probably
not as many as you would think.
The BA-1000-A solves all of the problems. It always answers the phone on the
same number of rings, it never places any caller on hold, and it gets the
information correctly from the patient 100% of the time, and it will keep
calling you until you get your urgent message. Best of all the BA-1000-A can pay
for itself in less than five months. The only question is can you afford to be
without the BA-1000-A?
Features
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EASY TO USE: Single button controls and voice
instructions in remote playback.
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DIGITIZED AUDIO: Fully Digitized audio for both
Incoming and Outgoing audio. The messages are stored on an internal hard
drive.
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VARIABLE LENGTH OUTGOING MESSAGE: The BA-1000-A allows
variable outgoing messages to be recorded from 4 seconds to 70 hours in
length.
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OVER SEVEN HOURS OF MESSAGES: Can hold over seven hours
of audio messages.
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TIME STAMP: The Time and Date stamp displays the time
and date that each call was received during local playback. In remote
playback, Time and Date are transmitted in voice.
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THREE COUNTERS: New Message Counter and Saved Message
Counter. The unit also maintains a hidden Grand Total Counter.
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SIMPLE PLAYBACK: Single button local Playback for new
messages.
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PLAYBACK FEATURES: Skip, Save, Erase, and Re-play,
allows fast efficient playback of messages, both locally and remotely. Auto
Stop between each message provides needed time to make necessary notes. Last
message audio prompt for easy identification of last message.
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FOUR SELECTABLE URGENT CALL MODES: Selectable URGENT
CALL MODES allow immediate notification of ONLY your calls that need immediate
attention. The BA-1000A can call you on your home phone, your cell phone, or
even on your pager. The BA-1000A is persistent. It knows that you need to be
notified and it keeps working until the message is retrieved. The unit has
adjustable redials and adjustable time between calls.
ALERT MODES:
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EVERY VOICE MESSAGE: The BA-1000-A will notify you
if any valid voice message is left. It will not notify you if no message is
left.
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TONE: In this mode the BA-1000-A will only notify you
if the caller presses a touch tone EIGHT anytime during his/her message.
This way you are notified ONLY if the customer needs immediate assistance.
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ON CALL: For "ON CALL" applications, you can
instruct the caller to dial 8 for immediate assistance and the BA-1000-A
will only call the GROUP that is "ON CALL". The "ON CALL"
group is selected by the START GROUP parameter which can easily be changed
either locally or remotely.
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CYCLE: This mode works the same as TONE mode except
that you can select the person that you want the BA-1000-A to call first. If
the BA-1000-A does not get in touch with the first person, it will continue
to dial the rest of the employees programmed into the system until the
urgent message is received. This mode works great for "ON CALL"
applications. The "ON CALL" person is controlled by the START GROUP
parameter which can be changed either locally or remotely.
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VOICE CONFIRMATION: When the BA-1000-A has detected an
urgent call it will confirm the URGENT CALL to the calling party by saying "You'll
be called as soon as possible. Please hang up now".
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DIALING SEQUENCE RESET: The BA-1000-A can be set up so
that it will keep calling you until the URGENT MESSAGE has been received. In
SETUP mode re-dials can be set to UNLIMITED or you can set the re-dials from 0
to 98. The Default re-dial setting is 20. When the BA-1000-A calls you at home
or on your cell phone, it will wait until the phone is answered, then it will
play the following message; "I have an URGENT message from your office.
Enter the ACCESS CODE." When the access code is entered, the message will
be played back and the dialing sequence will be reset. If the BA-1000-A is
calling your pager, it will notify you by displaying a pre-programmed, user
selectable number. In this case the user must call the BA-1000-A, during the
announcement, enter the access code, and the URGENT message will be played
back. Once the ACCESS code is entered, the dialing sequence is reset.
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REMOTE CONTROL FEATURES:
1- Remote Message Playback with verbal call counter and Date and Time Stamp
for each call.
2- Remote Message Playback functions: Message Skip, Repeat,
Save, Erase, with auto Pause between messages.
3- Remote Outgoing Message Record and Test.
4- Remote Notification Phone number Programming with verify,
disable, enable, and erase.
5- Remote START GROUP selection.
6- Remote mode change between Idle Mode and Answer Mode
(effectively, on/off).
7- Remote ability to place into Auto-Answer mode or Idle mode.
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POWER FAIL FRIENDLY: If the power should fail while
the BA-1000-A is in a DIALING SEQUENCE it will automatically return to the
DIALING SEQUENCE where it left off, once the power is restored. If the unit
was in auto answer mode, it will return to the auto answer mode on power up.
The unit uses non-volatile memory to keep track of this information.
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LOCAL ALERT DISABLE: This allows you to turn off the
alerting feature for those times when you are in the office, but don't want to
answer the calls; you just turn this feature on/off with the press of a single
button.
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VOICE MAIL BOX MODE: This mode works like a voice mail
box; the caller receives the main message, then he can select any of the 16
possible mail boxes. If it is an urgent call, the caller just dials a touch
tone 8, after his message, and the system will call just the eight
alert numbers for that box.
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MESSAGE A & B SUPPORT: In the Voice Mail Box mode, the
system lets you record 2 messages for each mail box, and select the one you
want callers to hear, easily from the system.
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Dials using touch tone or pulse dial modes, with selectable
fast/slow pulse dial rate.
- One hundred and twenty-eight , 32 character Programmable
Notification Phone numbers.
- Programmable Ring Delay from 1 to 12, or Toll Saver mode.
- Announce ONLY Mode.
- Voice Controlled Recording.
- Maximum Limit. User adjustable from 10 seconds to 4 minutes,
or unlimited.
- CPC disconnect detection.
- Auto Dial Tone disconnect detection.
- Auto Disconnect. The unit automatically disconnects when you
pick up a local phone.
- Disk FULL message. Special message plays when the BA-1000A
runs out of message storage space; "System full please try again later".
- Separate four digit user programmable ACCESS code for message
playback.
- Separate four digit user programmable access code for changing
Notification Number s and/or recording new outgoing message.
- Separate four digit user programmable ACCESS code for each
voice mail box (1 per box).
- Selectable automatic clock control feature allows unit to
automatically turn on at office closing time, and turn off when office opens
the next day.
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